f996 Terms & Conditions

1 General Provisions

f996 ("we", "platform") is an online betting and casino service provider that offers cricket, football, slots, live casino, and other gaming options for users in Bangladesh. These terms apply to the f996 website (https://f996.lat) and all its sub-pages, mobile versions, and related services.

These terms form a legally binding agreement. By accessing the platform, creating an account, or using any service, you accept all the terms of this agreement.

f996 reserves the right to change, amend, or update these terms at any time. Updated terms will take effect from the moment they are published on the website. It is the user's responsibility to review this page regularly.

1.1 Language & Interpretation

These terms are written in Bengali and the Bengali version shall be considered the authoritative text. In the event of any ambiguity in any clause, f996's interpretation shall be considered final.

1.2 Scope of Application

This platform applies only to users where online betting is permitted for personal use. It is the user's responsibility to verify the laws applicable in their location.

2 Eligibility & Age Limit

To open an account and use services on f996, the following conditions must be met:

• You must be at least 21 years of age (for users aged 21+ only).
• You must be a natural person — accounts cannot be opened in the name of a corporate entity or a third party.
• You are mentally capable and are agreeing to this contract of your own free will.
• You have not previously been permanently banned from any account on f996.
• You are not an employee, partner, or immediate family member of f996.

f996 may request the necessary documents at any time to verify age and identity. The account may be temporarily restricted until verification is complete. If someone manages an account on behalf of a minor, that account will be closed immediately and the associated balance will be forfeited.

3 Account Registration & Management

3.1 One Account Policy

Each user may operate only one account. Creating multiple accounts from the same person, household, IP address, or device is strictly prohibited. Violating this rule will result in all accounts being closed and bonuses being cancelled.

3.2 Registration Information

You must provide accurate, up-to-date, and complete information at the time of registration. Providing false or misleading information is a serious breach of the terms and may result in account cancellation.

3.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Allowing any third party to access your account is prohibited. You are fully responsible for all activity carried out from your account. If you suspect unauthorized access, notify the f996 support team immediately.

3.4 Account Verification

f996 may verify identity as part of the KYC (Know Your Customer) process. In that case, a national identity card, passport, or other government-issued documents may be requested. Withdrawals from unverified accounts may be restricted.

4 Deposits & Withdrawals

4.1 Deposit Methods & Limits

f996 currently supports the following payment methods: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳100. Note that Rocket is the mobile wallet service of Dutch-Bangla Bank.

• Minimum deposit: ৳100 (for each method)
• Deposits are generally credited to the account instantly.
• Please provide the correct reference or transaction ID when making a deposit.
• Depositing through a third party is prohibited — the deposit account and the f996 account must be in the same person's name.

4.2 Withdrawal Rules & Limits

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 10–45 minutes.
• Withdrawals can only be made using the same method used for the deposit.
• Identity verification may be required before a withdrawal request is processed.
• Wagering requirements must be met before withdrawing from bonus funds.

4.3 Transaction Errors

If any incorrect credit or deduction occurs due to a technical error, f996 reserves the right to correct the relevant amount. Erroneous transactions should be reported to the support team immediately.

5 Bonuses & Promotions

5.1 Welcome Bonus

f996 offers new members a 200% welcome bonus on their first deposit, up to ৳15,000. Examples are given below:

• Deposit ৳1,000 → ৳2,000 bonus → total ৳3,000.
• Deposit ৳16,000 or more → maximum ৳15,000 bonus → total ৳31,000.

5.2 Wagering Requirements

A 20x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the deposit. Example: ৳2,000 bonus × 20 = ৳40,000 in total bets must be placed before bonus winnings can be withdrawn.

5.3 Bonus Terms

Please keep the following conditions in mind when accepting a bonus:

• Each bonus offer must be used within a specified period.
• Withdrawals cannot be made directly from the bonus balance — wagering requirements must be completed first.
• Attempting to abuse bonuses or exploit loopholes in the rules may result in the bonus being cancelled and the account being closed.
• Claiming bonuses from multiple accounts is strictly prohibited.
• f996 reserves the right to change, suspend, or cancel any bonus offer at any time.

5.4 VIP Program

f996's VIP program has three tiers: Bronze, Silver, and Gold. You can move up to a higher tier through regular play. Each tier includes a weekly cashback benefit — up to 0.3% for Bronze, up to 0.5% for Silver, and up to 0.8% weekly cashback for Gold.

6 Betting & Gaming Rules

6.1 General Betting Rules

The following general rules apply when placing bets on f996:

• A bet that has been confirmed cannot be cancelled or changed.
• If the outcome of a bet cannot be determined due to a technical issue, f996 may declare that bet void.
• If an event is cancelled, the bet amount will be refunded.
• The maximum bet limit for a specific event is set by f996 and may change at any time.

6.2 Sports Betting

Specific rules of each sport apply when betting on cricket, football, kabaddi, and other sports. Odds on live bets may change at any moment. If f996 detects a bet placed on the basis of match-fixing or insider information, the associated account may be subject to investigation.

6.3 Casino Games

For live casino and slot games, the specific rules of each game provider apply. f996 provides games from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other providers. If a technical error occurs during a game, the result of that game may be voided.

7 Fair Play & Fraud Prevention

f996 is committed to ensuring a fair and safe environment for all users. The following activities are strictly prohibited and, if detected, will result in the account being closed immediately:

• Using bots, automated scripts, or any software to manage bets or games.
• Collusion — multiple users gaining an unfair advantage through secret coordination with each other.
• Attempting to manipulate the result of a match or game.
• Using stolen payment methods or third-party accounts.
• Connecting the platform to money laundering or illegal financial activities.
• Attempting unauthorized access to the platform's systems, servers, or security infrastructure.

f996 monitors all transactions and gaming activity. If suspicious activity is detected, the associated account may be temporarily suspended for investigation.

8 Responsible Gaming

f996 places the highest importance on responsible gaming. We believe gaming can be enjoyed as entertainment, but it should not cause financial or psychological harm to any user.

8.1 Self-Protection Tools

Users on f996 can use the following features to protect themselves:

• Setting deposit limits.
• Requesting a temporary account suspension.
• Self-exclusion from the platform.
• Applying for a limit review through the support team.

8.2 If You Need Help

Gambling addiction is a mental health issue. If you feel that gaming is getting out of control, contact the f996 support team immediately. Our team is available 24/7 to assist in English. For more information, visit our Responsible Gaming page.

This platform is for users aged 21 and above only.

9 Privacy & Data Protection

f996 pays the utmost attention to protecting users' personal information. All data is secured with SSL encryption technology. For our complete privacy policy, please read the Privacy Policy page.

9.1 Data Collection

f996 collects necessary information during registration, transactions, and platform use. This information is used solely for the purposes of improving services, identity verification, and security.

9.2 Data Sharing

Users' personal information is not shared with third parties, except where required by legal obligation or in cases of fraud investigation.

10 Limitation of Liability

f996 accepts no liability for the following:

• Loss of bets or games due to internet connection disruption.
• Failure of third-party software or services.
• Loss caused by issues with the user's own device or connection.
• Force majeure events such as natural disasters, government directives, or other uncontrollable circumstances.

In any situation, f996's total liability will be limited to the amount involved in that specific transaction. f996 is not liable for any indirect, incidental, or consequential loss beyond direct damages.

11 Account Suspension and Closure

11.1 Closure by f996

f996 reserves the right to suspend or permanently close any account without prior notice for the following reasons:

• Violation of any provision of these terms and conditions.
• Fraud, deception, or suspicious activity.
• Registration with false information.
• Violation of age restrictions.
• In accordance with legal obligations or regulatory directives.

11.2 Closure by User

A user may request to close their own account at any time by contacting the f996 support team. Any pending withdrawals must be processed before the account is closed.

11.3 Balance Refund

If there is a valid balance at the time of account closure and there is no evidence of a terms violation, that amount will be refunded. However, bonus-related funds are non-refundable.

12 Changes to Terms and Conditions

f996 reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes via email or through the platform.

Continuing to use the platform after updated terms have been published constitutes acceptance of the new terms. If you do not agree to the new terms, please stop using the platform and contact the support team to close your account.

The latest version of the terms and conditions will always be available on this page, and the "Last Updated" date will be indicated at the top of the page.

13 Contact and Dispute Resolution

13.1 Complaints Process

For any complaint or dispute, please contact the f996 support team first. Our support team provides service in Bengali and English 24/7 via live chat and email.

Contact address: [email protected]

13.2 Dispute Resolution

f996 aims to resolve all disputes amicably. The goal is to respond within 72 hours of contacting the support team. Complex matters may take longer, and the user will be informed accordingly.

13.3 Applicable Law

These terms and conditions are governed by applicable law. If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.

f996 is committed to building a long-term, trustworthy relationship with its users. Our support team is always ready to assist with any questions or concerns.